48-Hour Cancelation Policy

We kindly ask that you provide 48 hours' notice, should you be unable to keep your scheduled appointment. As a reminder, if for any reason you need to cancel or reschedule, we require that you call at least 48 hours before your appointment. A no-show or late cancellation may result in a fee (Consultation: $150/Service: $250), which will be charged to the card on file or collected prior to scheduling your next appointment.

Happy Hour

  • Happy Hour discounts are applicable during the event only.
  • A minimum of 25 units of Botox or 120 units of Dysport must be injected during the event to qualify for special pricing.
  • Kybella is $100 (or more) off applies to packages of 2 treatments (or more) only.
  • Filler discounts apply to 1cc syringes only.
  • You cannot use Egrari gift cards, Botox Banks, or Birthday Botox units in conjunction with Injection Happy Hour discounts.
  • Botox Banks cannot be used during Injection Happy Hour Events.
  • We require a $250 deposit to secure your appointment that will be used towards your service.
  • If you need to cancel or reschedule for any reason, we require that you call at least 48 hours prior to your appointment or forfeit your $250 deposit.
  • If you cancel before the 48-hour period, your deposit stays on your account for future services.
  • If you reschedule before the 48-hour period, you will have to pay full price, but your $250 deposit can be used towards your services.
Banner media

Prepayment Packages

  • Treatment packages offer a discount on multi-appointments that are paid in full at the first appointment.
  • If, for any reason, you do not wish to complete the specific treatment the package is intended for, you may use the credit towards a different service with the same provider unless otherwise authorized by the Office Manager.

Financial Policy: Surgery

A non-refundable $2,500 scheduling deposit is required at the time of scheduling a surgery date. This $2,500 deposit will be credited towards the surgery balance.

Full payment for surgery is due at the Pre-Operative appointment, which is scheduled to take place at least two weeks prior to surgery, and once paid, is non-refundable. If fees are not rendered at that time, a hold will be placed on the operation.

The Pre-Operative appointment is the definitive and final consultation. Once the Pre-Operative process is complete, if the patient chooses not to show up to surgery or needs to make further changes to the surgery date, there will be an additional 35% rescheduling fee.

The only exceptions to our refund policy are life-threatening emergencies or medical illnesses that prevent the patient from safely proceeding with the intended surgery. In these exceptional circumstances, a cancellation fee would not apply. Complete documentation of such an event by a specialist will be required. The $2,500 surgery scheduling fee continues to be non- refundable. We understand that nervousness and anxiety might be present, which we consider normal. However, rescheduling due to anxiety towards surgery is not considered a life-threatening event and will not meet the criteria for a refund.

Any surgery rescheduled within 30 days will forego initial nonrefundable deposit. Additional nonrefundable deposit must be placed at the time of rescheduling.

If lab work is required, it is the financial responsibility of the patient. If not completed, surgery may be postponed and/or subject to a rescheduling fee or canceled without a refund.

We do not accept and/or process insurance. All procedures here are considered elective in nature and subject to our fees. This also includes reconstructive cases. We are unable to provide any letters of medical necessity or coding for self-submission.

Banner media

Return Policy

All sales are final, except for products that malfunction. In such cases, purchases may be refunded or replaced.

If you bought a product through the manufacturer's website, please request a return directly on their site.

COVID-19 Policies and Procedures

Please click here to read our new policies and procedures for in-office visits and surgery.

Contact us media

Terms & Conditions Privacy Policy Sitemap

© Egrari. All Rights Reserved.

Accessibility: If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact our Accessibility Manager at (425) 827-7878.
Contact Us