Financial Policy: Surgery
A non-refundable $2,500 scheduling deposit is required at the time of scheduling a surgery date. This $2,500 deposit will be credited towards the surgery balance.
Full payment for surgery is due at the Pre-Operative appointment, which is scheduled to take place at least two weeks prior to surgery, and once paid, is non-refundable. If fees are not rendered at that time, a hold will be placed on the operation.
The Pre-Operative appointment is the definitive and final consultation. Once the Pre-Operative process is complete, if the patient chooses not to show up to surgery or needs to make further changes to the surgery date, there will be an additional 35% rescheduling fee.
The only exceptions to our refund policy are life-threatening emergencies or medical illnesses that prevent the patient from safely proceeding with the intended surgery. In these exceptional circumstances, a cancellation fee would not apply. Complete documentation of such an event by a specialist will be required. The $2,500 surgery scheduling fee continues to be non- refundable. We understand that nervousness and anxiety might be present, which we consider normal. However, rescheduling due to anxiety towards surgery is not considered a life-threatening event and will not meet the criteria for a refund.
Any surgery rescheduled within 30 days will forego initial nonrefundable deposit. Additional nonrefundable deposit must be placed at the time of rescheduling.
If lab work is required, it is the financial responsibility of the patient. If not completed, surgery may be postponed and/or subject to a rescheduling fee or canceled without a refund.
We do not accept and/or process insurance. All procedures here are considered elective in nature and subject to our fees. This also includes reconstructive cases. We are unable to provide any letters of medical necessity or coding for self-submission.