We kindly ask that you provide 48 hours’ notice, should you be unable to keep your scheduled appointment. As a reminder, if for any reason you need to cancel or reschedule, we require that you call at least 48 hours before your appointment. A no show or late cancellation may result in a $100 fee, which will be charged to the card on file or collected prior to scheduling your next appointment.
Treatment packages offer a discount on multi-appointments that are paid in full at the first appointment. If for any reason, you do not wish to complete the specific treatment the package is intended for, you may use the credit towards a different service with the same provider unless otherwise authorized by the Office Manager.
A non-refundable $1,000 scheduling deposit is required at the time of scheduling a surgery date. This $1000 deposit will be credited towards the surgery balance.
Full payment for surgery is due at the Pre-Operative appointment, which is scheduled to take place at least 2 weeks prior to surgery, and once paid is non-refundable. If fees are not rendered at that time, a hold will be placed on the operation.
The Pre-Operative appointment is the definitive and final consultation. Once the Pre-Operative process is complete, if the patient chooses not to show up to surgery or needs to make further changes to the surgery date, there will be an additional 35% rescheduling fee applied.
The only exceptions to our refund policy are life-threatening emergencies or medical illnesses that inhibit the patient from proceeding with the intended surgery safely. In these exceptional circumstances, a cancellation fee would not apply. Full documentation of such an event by a specialist will be required. The $1000 surgery scheduling fee continues to be non- refundable. We understand that nervousness and anxiety might be present, which we consider normal. However, rescheduling due to anxiety towards surgery is not considered a life-threatening event and will not meet the criteria for a refund.
If lab work is required, it is the financial responsibility of the patient. If not completed, surgery may be postponed and/or subject to a re-scheduling fee or canceled without a refund.
In-Office Purchases – Due to COVID-19 regulations, we are no longer exchanging products. Purchases of any products may be refunded or replaced if they malfunction.
If you buy a product online, please request a return through the product website.
Please click here to read our new policies and procedures for in-office visits and surgery.
© Sepehr Egrari MD FACS PC. All rights reserved.
It is with great pleasure that we announce the opening of our practice May 19,2020. Our clinic, operating facility, skin care and noninvasive center (ENIC) will resume their full activity. This is in line with Governor Jay Inslee lifting elective surgery ban effective midnight May 18, 2020.
Despite the challenging times we are faced with, we are still here for you and available during normal business hours for all inquiries via telephone and email. We are also offering on-line consultations for new patient inquiries.
Our virtual web consultations can be done right in the comfort of your own home, all you need is a secure internet connection and a computer, tablet or smartphone.
We welcome you, we are here for you. If you would like to have a VIRTUAL CONSULTATION or have any questions at all, please give us a call at (425) 827-7878 or contact us via the website to set up your virtual consultation today.
Updated May 5, 2020
As previously stated, we are pleased to announce the opening of our practice May 19,2020. Our clinic, operating facility, skin care and noninvasive center (ENIC) will resume their full activity.
We know that so much of this has caused inconvenience for you. We want nothing more than to see our patients and resume what we do best. But we also know that we had to be patient and make sure that the timing is right.
We know clearly well that our work ahead is an important one. For over two decades we have considered safety as our most important prerogative. And, there has never been a more important time to put that to use.
As we stage the comeback of our States businesses and our own practice, we clearly understand that we must do everything in our power to ensure the safety of our patient, and our staff.
We also ask for your patience in the rescheduling process. Without any exception our patients have been kind, gracious and understanding. We sincerely appreciate your indulgence in this very difficult time.
Here is some of what we are doing to ensure that you are protected and that we maintain this facility as a Non-Covid Care (NCC) Zone:
Patient Flow and Clinical office Space
Operating Room Experience
Anesthesia Experience
As you can see, we are taking this very seriously. We fully understand that this will cause some inconvenience in the short term but realize that it is for the best.
Although Covid-19 is a serious issue, we strongly believe that it will pass and hopefully make our infrastructure and our ability to deal with pandemics in this Country even better than it currently is. We are monitoring this situation on a real-time basis and will not sit back until we know that we have done everything possible to avoid unnecessary exposure.
We know well that when you see us in action, you will realize that you have put your trust in the right practice.
Here are some links that might be useful:
State of Washington Department of Health
Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)
White House Opening Up America Again
CMS Reopening Guidelines Phase One
Please do not hesitate to contact us. We are always here to answer your questions
Call us at (425) 827-7878
Email us at [email protected]