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Your quest for beauty and function has begun.
As you begin inquiring into procedures that are personally
of interest to you, you embark on a serious venture that
requires thought and an uncompromising attention to detail.
No one holds that more serious than do we. We believe
and respect that you have many choices. Here at Sepehr
Egrari MD FACS Plastic Surgery Center, we do
everything in our power to obtain your trust and to show
you what excellence is all about. Welcome, your journey
has begun...
Inquiry
- Phone call/electronic communication (email)
Most
individuals in our practice are referred by others, and the first approach is via
telephone and email. Our patient care coordinators will do everything
in their power to inform you about your selected procedures.
They will obtain identifying data from you and will send
information by mail or follow up in electronic format.
If you do not schedule your consultation, they will contact
you to see if all your questions have been answered.
In
our practice "no" means no. If you tell us not to follow
up, we will never call you again.
Consultation
Here
you will find out that you are in a special place. You
will be met with warmth and serious regard. You will meet
our coordinators and will fill out some initial, brief paperwork. You will then meet Dr. Egrari.
Dr. Egrari believes in detailed personal consultations.
His trademarks are his ability to listen
to your desires and to then recommend the appropriate
procedures. He will also discuss the benefits and limitations
of each. You can ask all your questions and you will also
be able to observe a state-of-the-art audio-visual presentation
of digital images of patients who have had similar procedures.
Our nursing staff will prepare you for your examination.
At this phase, a detailed and focused physical examination
is done. An outright recommendation is given and all your
questions are answered. Patients are always examined in the
presence of our nursing staff.
- Financial obligation and scheduling
Our
patient care coordinators will further discuss
with you your financial questions. They will go over scheduling
and will give you a very detailed explanation of your
financial obligations. You will receive a copy of an estimate
of our fees.
Our patient care coordinators are not trained to be "salespersons." We understand your desires, we know your choices and we obtain your trust through the excellence of Dr. Egrari’s work.
You are encouraged to be scrutinizing in your quest for
beauty. We encourage seeking out other professional opinions.
Our patient care coordinators have a list of trusted,
Board Certified surgeons whom you may wish to visit. Many
of our patients come back for second or even third consultations
to truly obtain all the information they need. Each time
you meet with us, you will be greeted with warmth and
genuine respect.
Scheduling
Pre-operative
instructions will be sent to you. Our specialized pre-operative
nurses are here to teach safety and convenience for your
journey. You will receive an individualized pre-operative
booklet that caters to your specific procedure and medical
history. The pre-op meeting spans over one hour and is
one of the most important meetings of your journey. You
will meet with Dr. Egrari again for a detailed discussion
of the logistics of the operation. He will discuss with
you his plans and will go over a detailed consent, carefully
covering the risks of the operation. Here we believe that
an informed patient is a secure, happy and satisfied patient.
At the pre-op meeting, you will receive all of your prescriptions
for the convenience and assurance of having them filled
prior to the operation. You will meet with our scheduling
coordinators to receive final instructions, directions,
and pre-operative supplements. At this time, you will
also meet with our financial coordinator to finalize your
surgical fee(s).
It is our mission to assure that when you leave our office
from the pre-operative meeting, you will know that your
safety concerns are our utmost priority—throughout
the entire pre-operative, operative and post-operative
processes.
This is an important and exciting
day! You will be instructed to show up at a designated
time. Upon your arrival, you will be led through a private
entry into our pre-operative holding area, where you will
meet our fully qualified nursing staff. You will also
have the opportunity to meet with our board certified
anesthesiologists and ask all pertinent questions.
One of the most important
aspects of your operative planning is the marking. Dr.
Egrari will use special pens to detail the plan of the
procedure. You will then be escorted to the operating
room. Here you will begin the process in the comfort of our warm, comfortable surgical bed.
Professionalism and regard for your safety is always at the top
of our list.
Once the operation is complete, you will be taken to one
of our well-equipped recovery rooms. All post-operative
nurses are trained in Advanced Cardiac Life Support. Most
patients stay in the recovery room for 1-2 hours. You
will be discharged home at the end of that time. Occasionally,
large-scale procedures will require overnight stay—for
which we suggest private nursing at a choice of facilities
that are in proximity to our office.
Dr. Egrari telephones
all patients the evening of their operation.
All patients will have a quick post-operative visit the
day after surgery. The next visit depends on the type
of surgery; the most common scenarios are: 7-10 days / One month / Three months / One year.
We are always here to address your concerns. Feel free to contact us.
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